Member Service Representative

Join the TopMark Team

At TopMark Federal Credit Union, we're more than just a financial institution — we’re a team driven by integrity, passion, and a commitment to excellence. We seek career-minded individuals who share our dedication to service and value meaningful work in a supportive, team-oriented environment.

Why Work at TopMark?

We believe in taking care of our team the same way we take care of our members. That’s why we offer a comprehensive benefits package for full-time and eligible part-time employees, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Company-paid life insurance and short-term disability (for full-time employees)
  • Generous paid time off and paid holidays throughout the year
  • No weekend hours — enjoy work-life balance!

Grow with Us

We offer a competitive incentive compensation program designed to reward high performers.  If you’re motivated by success and driven to help members reach their financial goals, you’ll find a rewarding path at TopMark.

Learn more about our benefits and opportunities during the interview process.
Build your career. Make a difference. Grow with TopMark.

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Mission Statement
Delivering personalized banking solutions while building valued relationships.

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Core Values

Member Focused 
We are committed to a high standard of excellence and provide member service with honesty, integrity, and trust. We are committed to making a difference in the communities where we live and work.

Empower 
Adherence to high standards of honesty, professionalism, and ethical behavior
We are committed to empowering our members and communities through financial freedom.

Driven Beyond 
Valuing diversity and treating others with dignity, always seeking to improve quality service.

Teamwork
Appreciating that we can achieve more together than we can alone.  We encourage and support one another.